🎉Community Raffle - Win $25

An exclusive raffle opportunity for active members like you! Complete your profile, answer questions and get your first accepted badge to enter the raffle.
Join and Win

Student licence key on new computer

User: "nadetris"
Altair Community Member

Hi,

I have a new computer because the old one crashed so can’t deactivate from the old machine.

Now i want to deactivate the license from old machine and reallocate to my new computer.

Please support.

Thank you.

Find more posts tagged with

Sort by:
1 - 2 of 21
    User: "Rahul_P1"
    Altair Employee
    Accepted Answer

    HI, @nadetris

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another if you have access to both machines as per - https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

    User: "Sumajaya"
    Altair Community Member

    I am facing also the same problem. Can you help me with the deactivation of the license key. Thank you