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Trouble with k-means Clustering in Customer Segmentation Project Using RapidMiner - Need Advice

User: "Mia_Smith"
New Altair Community Member
Updated by Jocelyn

Hi everyone! 

I'm currently working on a project involving customer segmentation using RapidMiner, and I've run into a bit of a roadblock. When trying to implement k-means clustering with my dataset, I'm experiencing some unexpected results in the clusters. I've checked the data preprocessing steps, but can't seem to pinpoint the issue. Has anyone else encountered a similar problem or have any advice on troubleshooting this? 

Any guidance would be greatly appreciated. Thanks!


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    Hi @Mia_Smith, could you possibly expand on your problem a little and how the results are unexpected? From a generic perspective, one thing I would do is check your distance measures to see if that may be the cause.