RapidMiner Hangs on Startup - Windows

User: "SteveM"
New Altair Community Member
Updated by Jocelyn
Hello,

We have installed RapidMiner 9.4.1 32bit on a Windows 10 Enterprise system with Java 8.  These are beefy 7th gen I7s with 32 GB of RAM and 1TB SSD machines, so specs should be fine.

When we install the software and everything seems fine.  After install the the software auto-launches and we accept the EULA. The GUI briefly appears, but then it then crashes and will not launch again.

When launching via the batch file  we get:
<div>C:\Program Files (x86)\RapidMiner\RapidMiner Studio>"RapidMiner-Studio.bat"</div><div>RAPIDMINER_HOME environment variable is not set. Trying the directory 'C:\Program Files (x86)\RapidMiner\RapidMiner Studio'...</div><div>Using local jre: C:\Program Files (x86)\RapidMiner\RapidMiner Studio\jre\bin\java.exe...</div><div>Java Version: 1.8.0_181</div><div>Launching RapidMiner Studio GUI now...</div>

The GUI never launches and no error messages are displayed.  The command prompt does not come back, so it's doing something :-)  The environment variable, while not set, seems to default to the correct location.

The startup log contains a bunch of INFO notices, but no errors.  

Any suggestions?

Thanks,

Steve

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