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RM Studio 9.3 not starting anymore

User: "joend"
New Altair Community Member
Updated by Jocelyn
Hello,
i installed RM 9.3.1 in my Windows 10 and used it exactly 1 time for process mining with ProM-Tool. While I did that, I got a freezed screen so I stopped the RapidMiner task. Since that, RapidMiner is not starting anymore. No error message, just no reaction. But in the task manager I can see that Java starts, but nothing else happens than a new Java task... I reinstalled RM but still no reaction. I've 192 GB Memory and 20 Processores running so that shouldn't be a problem. I have a 64bit machine, the 64bit install.exe file but nevertheless RM installs a 32bit version. Maybe this is important?
I have no idea where to start looking for this issue. Maybe some of you know my trouble.

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