I'm an Altair Unit user and my machine is authorized but I'm getting a notification to update my license. Please help.

Altair Community Member

Jan 24, 2024

Updated Feb 13, 2024 by Someya_Essop

Hi there. I am an Altair Unit user and the Admin for AltairOne. We recently renewed our license for the Altair Units and my machine is an authorized machine. However, I got a notification saying that my license will expire soon. How do I activate my license?

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Matthieu Pupat

Altair Employee

Jan 25, 2024

Updated Jan 25, 2024 by Matthieu Pupat

Hello,

Your current license is expiring on Feb 1st. This is why you see the message.

I see your renewal was processed and the new license will automatically be added to your account on Jan 31st.

Thanks,

Matthieu Pupat

Cindy Razzi_20472

Altair Community Member

Feb 13, 2024

Updated Feb 14, 2024 by Cindy Razzi_20472

Since our company licenses expires on 02/18/2024 and with our renewal set for the same date then we shouldn't see this notification in our application anymore?

Thanks,

Cindy R

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I'm an Altair Unit user and my machine is authorized but I'm getting a notification to update my license. Please help.

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