I'm an Altair Unit user and my machine is authorized but I'm getting a notification to update my license. Please help.

Someya Essop
Someya Essop Altair Community Member
edited February 13 in Community Q&A

Hi there. I am an Altair Unit user and the Admin for AltairOne. We recently renewed our license for the Altair Units and my machine is an authorized machine. However, I got a notification saying that my license will expire soon. How do I activate my license?

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited January 25

    Hello,

    Your current license is expiring on Feb 1st. This is why you see the message.

    I see your renewal was processed and the new license will automatically be added to your account on Jan 31st.

    Thanks,

    Matthieu Pupat

  • Cindy Razzi_20472
    Cindy Razzi_20472 Altair Community Member
    edited February 14

    Since our company licenses expires on 02/18/2024 and with our renewal set for the same date then we shouldn't see this notification in our application anymore?

    image

    Thanks,

    Cindy R

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