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"Need more data?" popup window continuously shows

User: "billbrocker"
billbrocker
New Altair Community Member
Updated by Jocelyn

I'm a rapidminer newbie, just starting to learn from the LinkedIn data mining lesson. I have a community license with 20,000 data rows and 1 logical processor:

rapidM3.PNG

No matter how many times I pick "Maybe Later", the  red "X", or the "Learn More at www.rapidminer.com" choices, the following window keeps popping up:

rapidM2.PNG

 

I've tried recommending a friend (which is how my data row count increased from 10 to 20K) and searching the knowledge base. It's very annoying to have to keep exiting the popup every couple minutes.

 

Thanks in advance for your help.

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    User: "makhader1"
    makhader1
    New Altair Community Member

    I have an educational FREE account. This issue started happening yesterday. My data limit is 10k and I am exactly at 10k records.

     

    Screen Shot 2017-09-13 at 10.55.59 PM.png

    Screen Shot 2017-09-13 at 10.55.59 PM.png
    User: "sgenzer"
    sgenzer
    Altair Employee

    good morning @makhader1 @billbrocker my apologies for the popup mayhem.  If you restart RapidMiner, you should no longer have that problem.  :)

     

    Scott

    User: "makhader1"
    makhader1
    New Altair Community Member

    Hi Scott,

    Thank you for your response. I have restarted the Rapidminer software but it didn't help. As soon as I start back the software the popup appears as a hindrance. 

     

    Thanks,

    Mohamed

    User: "sgenzer"
    sgenzer
    Altair Employee
    Accepted Answer

    Hello @makhader1 - thank you for the feedback.  Could you please re-download and do a clean install of RapidMiner and try again?  It is likely that this issue was fixed but you do not have it on your machine.  You will not lose any of your data; these are all stored in your repository.

     

    Scott

     

    User: "billbrocker"
    billbrocker
    New Altair Community Member
    OP
    Accepted Answer

    Hi Scott,

    Success!

    I tried the new download and re-install (which first uninstalled my existing version) and I no longer get the recurring pop-up.

    Thank you very much for your quick response and I'm looking forward to gaining more RapidMiner expertise.

    Thanks again,

    Bill

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