I have followed all the steps to download as a student S-Concrete, when I open the software the error message ''Error #380 Invalid Proprety value'' keeps popping up and I cannot do anything in the software. How can I make it work?
Hello,
I have followed all the steps to download as a student S-Concrete, when I open the software the error message ''Error #380 Invalid Proprety value'' keeps popping up and I cannot do anything in the software. How can I make it work? I also have another computer I could use instead, but to do so someone would need to maybe reset my account/delete it since I cannot use it on more than one computer.
Thank you,
Answers
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Hello, Kenza,
Thank you for reaching out. To resolve this issue, try closing S-CONCRETE, opening Windows' Start menu, typing "Run" and pressing intro, and pasting the text: %localappdata%/s-frame software.
Here, locate the SCONCRETE.ini file, and delete it.
Close the window and try relaunching S-CONCRETE.
Let us know how this goes, and if the issue persists, you can open a ticket so we can take a closer look at the situation: https://community.altair.com/csm?id=get_customer_support
Regards,
Alejandro Lopez
Altair Support
0
Altair Employee