🎉Community Raffle - Win $25

An exclusive raffle opportunity for active members like you! Complete your profile, answer questions and get your first accepted badge to enter the raffle.
Join and Win

Windows Service fails to start but apps runs fine

User: "kcasey"
New Altair Community Member
Updated by Jocelyn
If I run the RA  (C:\temp\RapidAnalytics\bin\run.bat)  things work fine. I can log into the RA web service and things are ok.

If I try to start the Windows service (RapidAnalytics Server service), it will start, then stop and windows will put out the message:"The RapidAnalytics Server service on Local Computer started and then stopped."

The files, boot.log and server.log in C:\temp\RapidAnalytics\server\default\log, are zero bytes--no entries are made.
In C:\temp\RapidAnalytics\bin, the r.lock file is created and run.log gets created with the following two entries:

Starting RapidAnalytics Server [2013-04-16 08:57:53]
Calling C:\temp\RapidAnalytics\bin\run.conf.bat

There are no entries made in either the Application log or System log of the PC.

What troubleshooting steps do I make next?

Find more posts tagged with

Sort by:
1 - 2 of 21
    User: "Marco_Boeck"
    New Altair Community Member
    Hi,

    this error is a bit strange, I had this happen to me once as well but the next day it was gone.. Does the problem persist after a reboot?

    Regards,
    Marco
    User: "Sergtour"
    New Altair Community Member
    It's really a strange problem , I think reboot will solve the problem .