License activation
Angelo Ververken.
Altair Community Member
Hello,
Hope you are good?
I payed my THEA license for sketchup. I could valid my account in Sketchup, and work 2 hours on it.
After 2 hours i was disconnected, and now it's not possible anymore to activate my account.
What is wrong with that, please can you give me feedback about that?
Tagged:
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Answers
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Hello,
We will follow up on the support cases you have opened.
Thanks,
Matthieu Pupat
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Hello Mathieu,
The problem is already solved.
I reached your collegues from Greece Mr Papadopoulos Sotorios. He was supporting me and give me the perfect advice to connect. So the connection is clear now.
Thanks to follow up.
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Altair Employee