CAN'T LOG IN
Jeffrey Hebert
Altair Community Member
CAN'T ACTIVATE LICENCE. NO CUSTOMER SERVICE... WILL GET BACK YOU YOU IN 24 - 48 HOURS....
Tagged:
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Answers
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Hello Jeffrey,
for these cases where some exchange of personal contact information may be required, I would encourage you to create a support case by logging into the Altair Community website > Contact support.
Our dedicated support team will reach out back to you as soon as possible.
Regards,
Sebastian
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Hello,
Alternatively if you cannot create a case please send us an email to support@altair.com, with detailed description of where you cannot login and the exact message you are getting.
Thanks,
Matthieu Pupat
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Altair Employee