License Issue when starting Hyperworks
Hello, I have downloaded the HyperworksBundle via the Altair Student Edition together with the license file attached in the e-mail. I have tried all the steps on the website: "Activating the software using the student license file" and also all the variants under: "Trouble Shooting License Errors", but I still get a license error. The physical address is correct and also the file type. I have also never used an Altair Cloud Managed license.
Error Code 9 and 6: feature not found, Unable to read file
I have attached the log file as a photo.
I am grateful for any help.
Answers
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Hi,
It seems that you have saved the license file at 2 different locations in your computer. Please make sure that only one copy of the license file is saved on your computer.
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Follow the below articles in the given order to download the software and activate the license file successfully:
1. A Step-by-Step Guide: How to Download Student Edition Software Hassle-Free
2. A Step-by-Step Guide to the Student Edition Software Installation
3. Your Essential Guide to the Student Edition Software License Activation
You can also watch this video - https://www.youtube.com/watch?v=Lp3zAFPRFlI and follow the steps mentioned in it to install the software and activate the license successfully.
https://www.youtube.com/watch?v=Lp3zAFPRFlIP.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big!
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Altair Employee