License Issue when starting Hyperworks

Lars_20254
Lars_20254 Altair Community Member
edited December 2023 in Community Q&A

Hello, I have downloaded the HyperworksBundle via the Altair Student Edition together with the license file attached in the e-mail. I have tried all the steps on the website: "Activating the software using the student license file" and also all the variants under: "Trouble Shooting License Errors", but I still get a license error. The physical address is correct and also the file type. I have also never used an Altair Cloud Managed license. 

Error Code 9 and 6: feature not found, Unable to read file

I have attached the log file as a photo. 

 I am grateful for any help. 

 

Answers

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