Request to Reset PSIM Student Edition License – Old Computer Unavailable

hyju25

Hello Altair Support Team,

I am a student using PSIM Student Edition.

I previously installed and activated PSIM on my old computer. However, I recently replaced my computer and no longer have access to the previous device.

Therefore, I cannot deactivate the license on my old computer.

I would like to request that you manually deactivate my previous license activation so that I can activate PSIM Student Edition on my new computer using the same activation key.

Thank you for your assistance.

Best regards.

Ankita_v

Hi,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks