Marketplace and Downloads, Licensing and Altair Units.

ChangshengLIU6363

Dear Altair Academic Support,

I am a researcher at Northeastern University, China. I have registered an Altair One account with my university email but cannot access https://altairone.com due to Cloudflare blocking. I have tried different browsers, clearing cookies, switching networks, and mobile hotspots - all failed.

Could you please:

1. Help me obtain my Student Edition License Key
2. Provide a direct download link for HyperMesh Desktop Student Edition and Inspire Form

My registered email: csliu@mail.neu.edu.cn

Thank you.

Ankita_v

We apologize for the inconvenience. There is a known site wide outage that is affecting access for our customers. Our team is actively investigating and working to restore service. At this time, we do not have an estimated time for resolution.

If this issue is impacting a deadline or other important work today, please save a copy of this message for your records as confirmation that the interruption is due to a technical issue on our side.

We appreciate your patience and understanding.