Licence key was already activated using a different host ID error after resetting my laptop.

Thanush_jay

Hello Altair Support,

I just wanted to follow-up on my previous request as I need help.

My Altair Student Edition license was previously activated on my laptop. However. my laptop had to be reset/reformatted, and after reinstalling Altair I now receive the error:

“This license was already activated using different HostIDs.”

I no longer have access to the previous installation to deactivate the old HostID. Could you please deactivate/reset my previous license activation so I can reactivate it on my current installation?

Thank you.

Thanush

Ankita_v

Hi,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks