request to reset student license activation key for new pc

walid

Hello altair support, i recently replaced my computer and reinstalled PSIM. because i no longer have access to my old pc, i am unable to deactivate my student edition activation key locally.

Could an administrator please reset / deactivate the key on the backend so i can reactivate PSIM on my new pc ?

Thank you

Ankita_v

Hi,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks