PSIM Student License Activation Error due to Different HostIDs

Femrin Lorenzo Velez

Hello,

I recently changed my laptop and I am trying to activate my PSIM Student Edition license on my new machine. However, when I enter my Activation Key in the "Activation" tab of Altair License Utility, I receive the following error: "Error activating license: This license was already activated using different HostIDs."

I have tried everything within my reach and I've concluded that the problem must lie with the server in relation to the previous computer. Could you please reset the previous HostID registered to this account so I can activate the license on my new laptop?

The software I am using is PSIM Student Edition.

Thanks for all your help

Ankita_v

@Femrin Lorenzo Velez Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks