Error activating license. This license was already activated using different HostIDs

Question

Dear Altair Support,

I had FEKO installed on another PC, so I can't activate the license. The screen displays the message "Error activating license. This license was already activated using different HostIDs".

If you can help me solve the problem, I would be grateful.

Best regards.

Pablo

Ankita_v · Accepted Answer

@PabloLannes Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks