Altair Student License – Different HostIDs Error After Deactivation

Fong

Hi Altair Support,

I am using an Altair Student Edition license. My previous license activation was deactivated in Altair One, and I was informed that I could reactivate the student license using the same license key.

However, when I try to activate the same license key on my new computer, I still receive the “different HostIDs” error.

Could you please check my license activation and reset/remove the previous HostID associated with my license key so that I can activate it on my new computer?

Thank you for your help.

Ankita_v

@Fong Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks