Request to Deactivate PSIM Student License After PC Format

mark1478

Hello,

I am using PSIM 2026 Student Edition.
I formatted/reset the computer on which my student license was previously activated.

When I try to activate the license again, I receive the following error:
“This license was already activated using different HostIDs.”

I also tried Tools → Deactivate License in Altair License Utility, but it returns:
“Error deactivating license: License not found.”

Since the previous Windows installation was erased, I can no longer deactivate the old activation locally.

Could you please deactivate/reset the previous HostID activation in Altair One so that I can reactivate the same Student Edition license on my computer?

Thank you.

Ankita_v

@mark1478

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks