[Student License] Computer Bricked, couldn't remove my student license

marcus_arcus

Good Evening,

I am a University of Sydney student who uses Altair Flightstream for my thesis. I recently moved house and unfortunately my PC bricked through this process. I have needed to reinstall everything, and was hoping someone could help me out with resetting my student license so I can re-activate FlightStream.

Thanks!

Ankita_v

Hi @marcus_arcus

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks