Request to reset HostID for Student License Activation Key (Different HostIDs error)

Judian

I recently changed my laptop and cannot access the old one to deactivate my PSIM student license. I am getting the 'already activated using different HostIDs' error. Could you please deactivate my key in Altair One so I can reactivate it on my new laptop?

Ankita_v

@Judian

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks