PSIM Student License HostID Reset – New Laptop

Lambert

Hello Altair Support Team,

I recently moved to a new laptop and am trying to activate my PSIM 2026 Student Edition license.

When I enter my activation key, I receive the error:
“This license was already activated using different HostIDs.”

When I try to deactivate it on the new laptop, I receive:
“License not found.”

I no longer need the license on my previous laptop. Could you please reset or remove the previous HostID activation so that I can activate the license on my new laptop?

Thank you.

Ankita_v

@Lambert

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks