Request to reset Student License for new computer (Host ID change)

hoabd_uth6715

Hi Altair Support team,

I am a student. I previously activated my student license on an old computer. Now I have moved to a new laptop and am getting license "Error Code -29" / "Error Code 15".

Could you please reset/transfer my student license so I can use it on my new computer?

My new Hard Drive ID (Host ID) is: E823_8FA6_BF53_0001_001B_444A_482D_5856

Thank you very much!

Ankita_v

@hoabd_uth6715

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks