New activation key

Question

Hello, I am a student. I recently changed my computer and I need to transfer my Altair Student Edition license to the new PC. When I try to activate it, I get the error: 'This license was already activated using different HostIDs'. Could you please reset my activation key or issue a new one for my new laptop? Thank you."

Ankita_v · Answer

@RiccardoBelloni Hi,

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks