I am currently using an Altair Student Edition license (valid until February 1, 2027) and I am experiencing an issue when trying to run OptiStruct on computer console.
Until last thursday (march 26), everything was working normally. However, I am now receiving a license error indicating that the OptiStruct feature cannot be found.
Here are the details of the error:
*** Radflex Error : 200 - Back to checkout***
License error:
Altair License Manager: License error
Feature(s): HyperWorks, HWOptiStruct
Error Code: 9
Error Description:
Feature not found
Feature: OptiStruct
Error Code: 6
Error Description:
[LOCAL] C:\Users\Julia\AppData\Local.altair_licensing\DESKTOP-6D5293U\licenses\LLASP-GYYK3-58L8M-3PT0V.lic - (Err: 9) Feature not found
[LOCAL] C:/Program Files/Altair/2025.1/security/altair_lic.dat - (Err: 6) Unable to read file
License Path: C:/Program Files/Altair/2025.1/hwdesktop\security\altair_lic.dat;C:\Users\Julia\AppData\Local.altair_licensing\DESKTOP-6D5293U\licenses;C:/Program Files/Altair/2025.1/security/altair_lic.dat
Altair Managed Licensing: License error
Feature: OptiStruct
Error Code: -40
Error Description:
[LicID -1] (Err: -40) While checking out feature "HyperWorks": Requested feature name was not found in licenses
*** Radflex Error : 200 - Back to checkout***
License error:
Altair License Manager: License error
Feature(s): GlobalZoneAM, OptiStruct
Error Code: 9
Error Description:
Feature not found
Feature: OptiStruct
Error Code: 6
Error Description:
[LOCAL] C:\Users\Julia\AppData\Local.altair_licensing\DESKTOP-6D5293U\licenses\LLASP-GYYK3-58L8M-3PT0V.lic - (Err: 9) Feature not found
[LOCAL] C:/Program Files/Altair/2025.1/security/altair_lic.dat - (Err: 6) Unable to read file
License Path: C:/Program Files/Altair/2025.1/hwdesktop\security\altair_lic.dat;C:\Users\Julia\AppData\Local.altair_licensing\DESKTOP-6D5293U\licenses;C:/Program Files/Altair/2025.1/security/altair_lic.dat
Altair Managed Licensing: License error
Feature: OptiStruct
Error Code: -40
Error Description:
[LicID -1] (Err: -40) While checking out feature "GlobalZoneAM": Requested feature name was not found in licenses
It seems that the software may be attempting to use an incorrect license source or conflicting license paths. HyperMesh, on the other hand, is working normally and on the license setup shows Local File as activated.
Could please help me solve the issue?
Thank you
Best regards,
Julia
