Altair Student Edition license access

DMWT

Hello,

I have a problem with my Altair FEKO Student Edition license.

Unfortunately, my previous PC has broken and I no longer have access to it. Because of this, I was not able to deactivate the license before the system became unusable. Now I cannot activate the license on my new machine.

Could you please help me reset or deactivate the license associated with my old device so that I can activate it again on my current PC?

I would really appreciate your help.

Thank you very much in advance!

Best regards

DMWT

Ankita_v

Hi @DMWT

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thank you