Hi I am using a student license for Altair ESACOMP for class. Last week I downloaded it in my computer but my computer died and I tried to downloaded here but it gives me the error 9. How can i solve it?
Hi @Rafaaaaaa
Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.
Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks
