Getting Error on Mac with Student Edition Visualizations

JLux

Hi there - I am unable to use the visualizations section of AI Studio on a Mac due to an error with HTML5. I think this is because the software comes bundled with Java 17, which I have researched to find is not compatible with the HTML5-based Visualization tab, so I am unable to view any visualizations directly within the application. However, the data processing workflow runs correctly, and all outputs are generated as expected. I tried to install Java 11 but it won't override Java 17 in the educational version. Any suggestions?

Nicholas_21406

Hi @JLux

There are two different installers available - I'm not 100% clear on which one if for which type of processor but have found that one of them works properly on my Mac (Book Air) and the other does not.

So you may want to try each installer and see if one of them works better for you.