License Reset Request - Student Edition - Error: Already activated using different HostIDs

ALONE_NPC_2026

Hello Altair Support Team,

I am a student at PSG Institute of Technology and Applied Research. I am trying to activate my Feko license, but I am receiving the error: "This license was already activated using different HostIDs."

I have not changed my laptop, but the system no longer recognizes my machine.

I have used the software continuously up to NOVEMBER month (in my college ). And i havenot used the software for some days like around two months , when i would like to use the software now (JAN 4 ) it shows me an error . In college i was using my college network for the software use but i have came to my hometown using my mobile hotspot .

I donot know whether it is a network change issue or other issue .
I donot know how to solve this issue . PLEASE HELP ME OUT .

MY UNIVERSITY MAIL : 24l134@psgitech.ac.in

MY CURRENT LICENSE KEY : LAV1T-ICBLY-OCHQJ-WFCQC

let me share the screen shots of the issue

Ankita_v

Hi @ALONE_NPC_2026

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!