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Student license reset due to corrupted computer

Hello all, My windows installation had corrupted itself resulting in me losing access to my license and ability to transfer it. Because of this I need to reset the license so i can use it on my new installation.

Thanks

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Licensing and Altair Units

Student Edition License

Accepted answers

Ankita_v

Hi @Alex_M

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!

All comments

Ankita_v

Hi @Alex_M

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

Thanks!

jaime_47_

But in my case, the computer just stropped working suddenly, how am I supposed to deactivate if I do not have access to it?

Regards,

Jaime

Ankita_v

Hi @jaime_47_

We have deactivated your previous license key in Altair one, you can now reactivate the student license with the same license key.

Best,