License Deactivation Request

DAL_Engineer

Hi Altair Community Members,

I previously used my license on my computer, however I had to reformat my drive and now I am unable to deactivate the license as my host ID has changed.

Thanks,

Dal_Engineer

Ankita_v

Hi @DAL_Engineer

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!