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I recently formatted my computer and forgot to deactivate my PSIM Student licence beforehand. Now, I can't reactivate the license. Could you please help me reactivate the licence? Thank you in advance for your support.
Hi @huseyinseyhan
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks!
