Resest student license

PedroAmelai

Dear Powersim Support Team,

I recently replaced the hard drive (HDD → SSD) on my computer, and as a result the HostID of my machine has changed. Because of this, my current PSIM license file is no longer valid.

Here are my details:

• Name: Pedro Estefene Amelai
• Institution: Universidade Federal de Santa Catarina - UFSC
• License Type: Student

Could you please issue a new license or reactive file?

Thank you very much for your support.

Best regards,
Pedro Estefene Amelai

Ankita_v

Hi @PedroAmelai

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!