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Hello, when I try to activate my student license I get the error "Your license is not valid. Please check its status through Altair One." When I check Altair One it says I have 0 activations available. Any advice?
Hi @ancosse
The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time.
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Please note, Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
Thanks!
Thanks for the reply. I attempted to activate again and I got the same error.
Hello? Just trying to get some assistance with this still.
Also there's no file on any of the computers I have access to called anything like
System (C:) > Program Files > Altair > 2023 > security > bin > win64 > gui
The only thing I ever downloaded was the Thea Render for Sketchup extension, so I'm not sure why I would have that to begin with.
HI @ancosse
Are you following this process -
Yes I am, as shown in the screenshot I posted above.
We have deactivated your license, can you try with the same license key again ? thanks.
