Student license problem: Changed personal laptop

Vizzle

Hello world,

I'm currently experience a problem with my student license. I've recently changed laptops so the HostID is different now; I still have some months available for the using of my license. I no longer have access to my old laptop. Is it possible to update the license with the new ethernet ID?

Ankita_v

Hi @Vizzle

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!