Student License Reactivation Request Due to System Format

SzymonSielecki

I am a student using an Altair Feko student license. I had previously activated the license on my personal computer. However, due to some issues, I had to format my system and reinstall the operating system (I upgraded from Windows 10 to Windows 11).

I have not changed any hardware, but after the system reinstall, I am unable to activate the license again. The activation process fails with a Host ID error, indicating that the license has already been used on another machine.

Could you please assist me with resetting the license or reactivating it on my current system?

Ankita_v

Hi @SzymonSielecki

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!