License Deactivation

Owen_Andall
Owen_Andall Altair Community Member
in Community Q&A

Hi, My Computer Crashed In The Middle Of My Project And i was unable to deactivate my license on my old computer. Is it possible for it to be reset so that i can activate on my new computer thanks!

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Answers

  • Ankita_v
    Ankita_v
    Altair Employee

    Hi @Owen_Andall

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

    Thanks!

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