license already activated using different host id

Kyojun02
Kyojun02 Altair Community Member

I got a student license from my previous laptop and was using it. But the laptop isn't working, so when I enter the student license from my new PC, I get the error "license ready activated using different host id". Is there a solution to this?

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @Kyojun02

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest