Student License Problem and need of deactivation

Przemek3115

I recently got a student license for Hyperworks and activated the license but due to hardware issues, my laptop was sent for repair, during which all data was deleted. Now, having reinstalled Hyperworks, I'm trying to activate the license again, on the same laptop, but i get an error warning saying "This license was alredy activated using different HostIDs". Is there something that can be done for me to activate my license?

Rahul_P1

HI @Przemek3115

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest