Student Edition License - Pop-up to enter the code doesn't appear

Luiz_Baron
Luiz_Baron Altair Community Member

Description: I'm trying to renew my student license, but the pop-up screen where I must enter the code that was sent to my email doesn't appear. It stays white, without showing me the option to enter the code. The browser allows pop-ups and javascript applications, but this happens. I've tested it on other devices and browsers and the same thing happens on all of them. Could someone help me?

Product/Topic Name : Student Edition License for PSIM v2025 

Best Answer

  • Rahul_P1
    Rahul_P1
    Altair Employee
    Answer ✓

    Hi, We regret the inconvenience, this issue is fixed, can you try again and get back to us if the issue persists, thank you.

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    Answer ✓

    Hi, We regret the inconvenience, this issue is fixed, can you try again and get back to us if the issue persists, thank you.

  • Luiz_Baron
    Luiz_Baron Altair Community Member

    It worked, thank you very much.

Welcome!

It looks like you're new here. Sign in or register to get started.

Welcome!

It looks like you're new here. Sign in or register to get started.