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Deactivate license Twin Activate on old computer

Hello, I have a student license on Twin Activate activated on a old computer and I want to deactivate it to put my license on a new computer.

When I try to desactivate I get "Error deactivating license: License not found". So I cannot deactivate it to reactivate it on my new computer.

Thank you for your help

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max5157

Hello,

Thank you very much, it worked

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Rahul_P1

HI @max5157

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

max5157

Hello,

Thank you very much, it worked