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network license on a linux cluster

Hello,

I've installed HyperWorks on our Linux-Cluster (SUSE Linux Enterprise Server 11 SP3). But I was not able to configure the license of the program.

We are using a network-license and thus I set the environment variable to our host address (with export ALTAIR_LICENSE_PATH=...). But as I run HyperGraph I get an error (see the attachment). It seems that HyperWork is still trying to use a local license.

Therefore I've also installed the 'licensing12.2' on the cluster but I think it needs something else. Can anyone help me to configure the licensing on linux?

I thank you in advance.

Regards

Emad

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Altair Forum User

Do you setup a License server? What's exact value of variable ALTAIR_LICENSE_PATH ?

Altair Forum User

Hi,

Can you place the license file in Licensing12.2 folder?

Open the Altair-serv.cfg file in a textpad and search for the line 'License_File' equals to the path of the license as shown in the image.

At the end restart the license server and try again.

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

Do you setup a License server? What's exact value of variable ALTAIR_LICENSE_PATH ?

The path is 6200@license, where the license is an intern server which is accessible from the cluster (checked with ping)

I set up the license on another server and now want to call it from the cluster.

Altair Forum User

Hi,

Can you place the license file in Licensing12.2 folder?

Open the Altair-serv.cfg file in a textpad and search for the line 'License_File' equals to the path of the license as shown in the image.

At the end restart the license server and try again.

<?xml version="1.0" encoding="UTF-8"?>

I don't have a license file on the cluster. I have to call it from another license-server. But in the 'Altair-serv.cfg' there is no possibility to enter the license-path as a network address.

Altair Forum User

I think I should set that I'm using a network-license and not a license file. But don't know where?

Altair Forum User

Hi Emad,

Make sure the license file is placed in Licensing folder and not in security folder of HyperWorks installation.

Is the license manager running? can you confirm this?

Altair Forum User

Hi Emad,

Make sure the license file is placed in Licensing folder and not in security folder of HyperWorks installation.

Is the license manager running? can you confirm this?

For a License server setup, the license file could be anywhere on server! Just define the correct fullpath in altair-serv.cfg file.

Altair Forum User

The path is 6200@license, where the license is an intern server which is accessible from the cluster (checked with ping)

I set up the license on another server and now want to call it from the cluster.

Check if your server is running by using the following command:

 # /opt/altair/licensing12.2/bin/lmxendutil -licstat -host yourLicServName

My server was installed within /opt/altair/licensing12.2

Altair Forum User

Hi,

Sorry that it was a bit confusing. Maybe I should explain it again /emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'>

I installed HyperWorks 13.0. If I enter the following command:

/home/programme/HyperWorks/13.0/altair/security/bin/linux64/lmxendutil -licstat -host MyLicServName -port 6200 -network

It gives me a list of available licenses (everything ok).

But If I enter:

/home/programme/HyperWorks/13.0/altair/security/bin/linux64/lmxendutil -licstat
It gives me an error that it cannot find any licenses under 6200@master (master is the name of my cluster-machine).

And when I run the hg from /home/programme/HyperWorks/13.0/altair/scripts/ it gives me an error (see attachment)

I also installed a licensing12.2

There, if I enter the following command:

/home/programme/HyperWorks/licensing12.2/bin/lmxendutil -licstat -host MyLicServName -port 6200 -network

It gives me a list of available licenses (everything ok).

And If I enter:
/home/programme/HyperWorks/licensing12.2/bin/lmxendutil -licstat

It gives me again an error that it cannot find any license under 6200@master (master is the name of my cluster-machine).

I appreciate your time and effort for helping me. Thanks!

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

So the host 'MyLicServName' (within your command line) and 'master' (define with 6200@....) are two different hosts ?

To use License server, from client side, you have to define :

 export ALTAIR_LICENSE_PATH=6200@YourLicServ

I don't understant where comme from your '6200@master' ????

Altair Forum User

I've already defined the host with

 export ALTAIR_LICENSE_PATH=6200@YourLicServ

I tried to find it out (with grep), where does this 6200@master come from. But it is not defined in any configuration file!

Altair Forum User

Emad,

Can you check if there are any license files on your (cluster) machine?

also, can you share the altair-serv.cfg file and .bashrc file?

Looks like this is an issue with the environment variable.

Altair Forum User

Hi Prakash and Nguyen,

thanks a lot for your helps. I found the problem.

It was indeed because of the environment variable. It seems that 'export' does not set the environment-variable permanently and it will disappear after a terminal restart! I added the environment variable to /etc/environment and restarted the machine. Now it works.

Thanks again

Emad

Altair Forum User

Thanks for the update Emad,