How do I deactivate my license on a computer I no longer have access to?
Sebastian1
New Altair Community Member
Hello,
I have a student license, and I need to deactivate it on my old computer that I no longer have access to.
Is anyone able to help?
Thank you,
Sebastian
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Answers
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HI,
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
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