Failed to open Inspire 2024.1.1

Theo_21327
Theo_21327 Altair Community Member
in Community Q&A

Hi everyone,

Upon launching I receive the following error

Error loading C:/Program Files/Altair/2024.1/Inspire2024.1.1/hwx/plugins/freedom/core/win64/bin/hwfdmplugincore.dll: A dynamic link library (DLL) initialization routine failed.

I've tried uninstalling and reinstalling. I also cannot find any help or related problems. Any help would be greatly appreciated. 

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Answers

  • GTT Adam
    GTT Adam
    Altair Employee

    Hi @Theo_21327,

    This issue can arise on Windows laptops equipped with AMD or NVIDIA graphics cards when the application’s performance setting in the graphics card software is configured to "Optimize Graphics Performance."

    Please change the graphics setting for icad or MSEmbed to 'High Performance' in your graphics card's software settings.

    Hope this helps!

    Adam Reid

  • Theo_21327
    Theo_21327 Altair Community Member
    https://community.altair.com/discussion/comment/187467#Comment_187467

    Hi Adam,

    Thanks for your reply.

    I tried to fix it by following your method, but I did not find "icad" or "MSEmbed " in the program settings. I also searched these two keywords on my computer but nothing was found.

    I have also searched the path below, but nothing was found either.

    "C:\Program Files\MicroSurvey\embeddedCAD (year)\MSEmbed.exe

    C:\Program Files\MicroSurvey\MSCAD(year)\icad.exe"

    I am using NVIDIA TITAN Xp.

    Could you please give me further advice?

    Thanks
    Theo

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