Unable to activate account java eror

am14251nyu
am14251nyu New Altair Community Member
edited November 5 in Community Q&A
Every time I try to activate my account on RapidMiner I get an error stating: 

Error executing background job 'Checking account activation'
java.lang.RuntimeException: java.lang.IllegalAccessException

I installed the newest version of Java just in case, but it still won't activate.

I am using Rapid Miner for a class at NYU so need it for education purposes
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Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee
    Hi There,

    not sure what this is, but I activated your account manually.

    BR,
    Martin
  • anie1988
    anie1988 New Altair Community Member
    Could you please do the activated my account manually also because I also can not activated my account 
  • MartinLiebig
    MartinLiebig
    Altair Employee
    done
  • amrkoura23bg
    amrkoura23bg New Altair Community Member
    Could you please do the activated my account manually also because I also can not activated my account 
  • Farhat02
    Farhat02 New Altair Community Member
    edited March 20
    help me activate too, or give how-to instructions

    edit: nevermind the email was quarintined, solved it

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