Problem Re-activating Student License

Jay-Houghgan Thendo Ramango
Jay-Houghgan Thendo Ramango Altair Community Member
edited August 20 in Community Q&A

I recently got a student license for PSIM and activated the license but due to hardware issues, my laptop was sent for repair, during which all data was deleted. Now, having reinstalled PSIM, I'm trying to activate the license again, on the same laptop, but i get an error warning saying "This license was alredy activated using different HostIDs". Is there something that can be done for me to activate my license?

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