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RM v9.10 does not display any charts on Mac with Apple M1 chip

I am on v9.10 and using a MacBook Pro (13-in, M1, 2020) and on the visualization tab, none of the charts (regardless of which data or chart I choose) are loading. I get a "Loading" message that stays there without any resort. Any help on how to fix this would be helpful.

Image: https://us.v-cdn.net/6030995/uploads/editor/fe/uf1xez32124a.png

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Accepted answers

amitd

This was resolved after installing Azul Zulu JDK and a restart.

All comments

amitd

This was resolved after installing Azul Zulu JDK and a restart.

amitd

RM charts panel keep showing the hourglass loading icon from time to time and the only option I have is to "Force Quit" the application and restart. This happens almost every time I use RM after a few minutes of working okay with the visualization panel. I have not been able to figure out any solution to this issue. Any help would be much appreciated.

PS - I am using Apple Mac M1 with 16 GB ram using Big Sur version of OS.

Marco_Boeck

Hi,

Unfortunately, we do not yet officially support Apple M1. Therefore, unexpected und malfunctioning behavior can happen.

Regards,
Marco