Weird error with Project: entry does not exist (even if it is)

radema
radema New Altair Community Member
edited November 5 in Community Q&A
Hi,

I'm stuck due to an error I get when I execute a process on AI Hub from a repository Project. 
I try to retrieve a connection which is located in the repository and I get the following error message on the server: 

Cannot retrieve repository data from entry '/Connections/<connection_name>'. Reason: Entry '//<repository_name>/Connections/<connection_name>' does not exist.
Process[1] (Process) subprocess 'Main Process' ==> +- Retrieve[1] (Retrieve)

I have checked what is in the repository and the element is there. Moreover, when I test the connection from the webUI, it works correctly. Do you have any hint about this?
Tagged:

Best Answer

  • radema
    radema New Altair Community Member
    Answer ✓
    At the end, the problem was simply due to the server administrator who did not restarted the server service. 

Answers

  • kayman
    kayman New Altair Community Member
    Ensure you are using the relative path. The fact you get //<repo name> indicates you use a fixed path so this will only work on the location where you created the project. Open your retrieve operator and uncheck then check the 'resolve relative to blablabla' and it will probably work fine afterwards. 
  • radema
    radema New Altair Community Member
    I tried to use the relative path. It is actually what I usually do. But I still received the same error.  :'(
  • BalazsBarany
    BalazsBarany New Altair Community Member
    Maybe a permission problem? 
  • radema
    radema New Altair Community Member
    Answer ✓
    At the end, the problem was simply due to the server administrator who did not restarted the server service. 

Categories