RapidMiner Studio 9.9 new install on Windows 10 (Education Edition) keeps crashing on startup

AndrewX

Hi,

I've just installed RapidMiner for the first time and it keeps crashing on startup.

If I rerun and select "Disable Extensions" it starts. I haven't installed any new extensions as this is new install. Can anyone offer some insight into how I fault find or fix this?

Haven't used RapidMiner before.

Thanks.

MartinLiebig

Hi @AndrewX ,

can you please check your rapidminer-studio.log? Anything suspicious in there, especially in the end?

1. Go to your user home folder and switch to the /.RapidMiner subfolder.
   1. On a windows machine this will be typically C:\Users\<username\.Rapidminer
2. Open the rapidminer-studio.log file. It is generated each time RapidMiner Studio is started. The file for the pre-startup phase is called launcher.log .
3. Please note that there will also be some files like rapidminer-studio.log.1, rapidminer-studio.log.2 These are old historical files.

Best

Martin

MartinLiebig

Hi @AndrewX ,

can you please check your rapidminer-studio.log? Anything suspicious in there, especially in the end?

1. Go to your user home folder and switch to the /.RapidMiner subfolder.
   1. On a windows machine this will be typically C:\Users\<username\.Rapidminer
2. Open the rapidminer-studio.log file. It is generated each time RapidMiner Studio is started. The file for the pre-startup phase is called launcher.log .
3. Please note that there will also be some files like rapidminer-studio.log.1, rapidminer-studio.log.2 These are old historical files.

Best

Martin

AndrewX

Hi @mschmitz,

Thanks for the response. It's typical, after two days of crashes, as soon as I post about it, it starts to work. Only thing I did was go and open the log file beforehand. So don't know what happened there. Anyhow, I've been trying reopening a few times to see if I can replicate the failure I was having, but so far so good.

Cheers,
Andrew